# Documentation

## Docs

- [Agent Voices](https://docs.dialai.ca/agent-voice.md): Setup and manage voices for your AI agent
- [Agents](https://docs.dialai.ca/agents.md): Build and use internal‑only AI agents for analysis and back‑office tasks
- [API Integration](https://docs.dialai.ca/api-integration.md): When and why to use Dial AI's API for advanced integrations
- [Building Blocks](https://docs.dialai.ca/building-blocks.md): Manage parameters, tags, voices, and test scenarios
- [Conversations](https://docs.dialai.ca/conversations.md): Monitor and evaluate AI agent interactions with customers
- [Dashboard](https://docs.dialai.ca/dashboard.md): View real-time and historical metrics for conversations and agent performance
- [Document Search](https://docs.dialai.ca/document-search.md): Search and query your uploaded documents with AI-powered responses
- [Email Campaigns](https://docs.dialai.ca/email-campaigns.md): Create and manage outbound email campaigns
- [Environment](https://docs.dialai.ca/environment.md): Manage environment secrets and global managers
- [FAQ](https://docs.dialai.ca/faq.md): Create and manage frequently asked questions for AI agent knowledge
- [Building Your First Flow](https://docs.dialai.ca/first-flow.md): Step-by-step guide to creating and configuring your first AI agent flow
- [Flow Configuration](https://docs.dialai.ca/flow-configuration.md): Complete reference for configuring AI conversation flows — all tabs explained
- [Documentation](https://docs.dialai.ca/flow-documentation.md): This guide will help you provide Grace with any information she might need.
- [Flows](https://docs.dialai.ca/flows.md): Create, manage, and test AI conversation flows
- [Functions and Events](https://docs.dialai.ca/functions-and-events.md): Create Multi-step flows with dynamic logic.
- [iframe Integration](https://docs.dialai.ca/iframe-integration.md): Intructions on how to integrate Dial AI into your own application leveraging html iframes.
- [Inbox](https://docs.dialai.ca/inbox.md): Monitor and take over conversations handled by the AI agent
- [Passing Context Securely](https://docs.dialai.ca/integration-context.md): How to pass user identity and other context into chat sessions without allowing impersonation.
- [Internal contact](https://docs.dialai.ca/internal-contact.md)
- [Introduction](https://docs.dialai.ca/introduction.md): Get started
- [Key Concepts](https://docs.dialai.ca/keyconcepts.md): Understand the foundational concepts for creating and managing AI conversation flows on our platform
- [Live View](https://docs.dialai.ca/live-view.md): Monitor and manage active customer conversations in real time
- [Manage Documents](https://docs.dialai.ca/manage-documents.md): Upload and manage documents for AI-powered search and agent knowledge
- [Operations](https://docs.dialai.ca/operations.md): Manage customer journey, internal contacts, do not call, and skills
- [Outbound](https://docs.dialai.ca/outbound.md): Setup and manage outbound campaigns for your AI agent
- [Personal Configuration](https://docs.dialai.ca/personal-configuration.md): Agents can fine‑tune call transfers, concurrency limits, and routing skills here.
- [Points of Contact](https://docs.dialai.ca/points-of-contact.md): Setup and manage points of contact for AI agent interactions
- [Schedule](https://docs.dialai.ca/schedule.md): Manage agent scheduling and phone number availability
- [Script Tag Integration](https://docs.dialai.ca/script-tag-integration.md): Instructions on how to integrate Dial AI into your application using a simple script tag.
- [Testing Flows](https://docs.dialai.ca/testing-flows.md): Test and validate AI agent flows to ensure they function as expected
- [Theme](https://docs.dialai.ca/theme-editing.md): Configure your tenant display name and branding logos
- [Designing Thoughts](https://docs.dialai.ca/thoughts.md): Learn how to design effective instructions for Grace
- [Users](https://docs.dialai.ca/users.md): Create, filter, and manage admin users for your tenant.

## OpenAPI Specs

- [openapi](https://docs.dialai.ca/api-reference/openapi.json)