> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dialai.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Training material

> Short videos and the Monitoring handbook — dashboards, conversation review, Live View, the Inbox, and posting an outage

Learn the day-to-day monitoring views at your own pace. Watch the videos in order or jump to the one you need. The handbook covers the same ground step by step, with screenshots.

## Videos

5 short videos, about 17 minutes in all. Every video has captions.

<Columns cols={2}>
  <Frame caption="Dashboards and scheduled reports · 4:19">
    <iframe src="https://www.youtube-nocookie.com/embed/JTjgsNriwLY?rel=0&cc_load_policy=1" title="Dashboards and scheduled reports" loading="lazy" className="w-full aspect-video rounded-xl" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowFullScreen />
  </Frame>

  <Frame caption="Reviewing a conversation · 3:39">
    <iframe src="https://www.youtube-nocookie.com/embed/4iOnQv2cqIQ?rel=0&cc_load_policy=1" title="Reviewing a conversation" loading="lazy" className="w-full aspect-video rounded-xl" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowFullScreen />
  </Frame>

  <Frame caption="Live View · 3:05">
    <iframe src="https://www.youtube-nocookie.com/embed/f1BjlmP6u78?rel=0&cc_load_policy=1" title="Live View" loading="lazy" className="w-full aspect-video rounded-xl" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowFullScreen />
  </Frame>

  <Frame caption="Work your Inbox · 3:17">
    <iframe src="https://www.youtube-nocookie.com/embed/RJY2s7Krh4o?rel=0&cc_load_policy=1" title="Work your Inbox" loading="lazy" className="w-full aspect-video rounded-xl" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowFullScreen />
  </Frame>

  <Frame caption="Posting an outage · 2:40">
    <iframe src="https://www.youtube-nocookie.com/embed/bcF7M7-CtQg?rel=0&cc_load_policy=1" title="Posting an outage" loading="lazy" className="w-full aspect-video rounded-xl" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowFullScreen />
  </Frame>
</Columns>

## Handbook

Read the Monitoring handbook here, open it in a new tab, or download it to keep.

<Accordion title="Monitoring handbook · 39 pages" icon="book-open">
  <iframe src="https://cdn.dialai.ca/training/handbooks/monitor.pdf" title="Monitoring handbook" loading="lazy" className="w-full rounded-xl" height="760" frameBorder="0" />

  <a href="https://cdn.dialai.ca/training/handbooks/monitor.pdf" target="_blank" rel="noopener">Open or download the PDF</a>
</Accordion>

## Related

<CardGroup cols={2}>
  <Card title="Training hub" icon="graduation-cap" href="/training-hub">
    Every training video and handbook, for every part of the platform, in one place.
  </Card>

  <Card title="Monitoring docs" icon="chart-line" href="/dashboard">
    The reference pages for this part of the platform.
  </Card>
</CardGroup>


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