Provision, edit, or deactivate users in your organisation.
The Users page provides a single place to add teammates, assign group roles, and monitor real‑time availability.
Column | Details |
---|---|
Name / Email | Self‑explanatory. Both are searchable from the top‑right search bar. |
Status | Available , Busy , Offline , or Disconnected (unexpected browser disconnect). |
Groups | Role‑based badges (e.g.DialAiAdmin, DialAiClient, DialAiMaintainer). |
Edit | ✏️icon – opens the user drawer for updates. |
Delete | 🗑️icon – soft‑deletes the account after confirmation. |
Soft deletion retains historical reporting but blocks future logins.
For audit integrity, a user’s primary identifier is immutable. Create a new account instead, then delete the old one.
The agent’s websocket closed abruptly (tab lost focus, network drop). They appear offline to the router until they refresh or re‑login.
Provision, edit, or deactivate users in your organisation.
The Users page provides a single place to add teammates, assign group roles, and monitor real‑time availability.
Column | Details |
---|---|
Name / Email | Self‑explanatory. Both are searchable from the top‑right search bar. |
Status | Available , Busy , Offline , or Disconnected (unexpected browser disconnect). |
Groups | Role‑based badges (e.g.DialAiAdmin, DialAiClient, DialAiMaintainer). |
Edit | ✏️icon – opens the user drawer for updates. |
Delete | 🗑️icon – soft‑deletes the account after confirmation. |
Soft deletion retains historical reporting but blocks future logins.
For audit integrity, a user’s primary identifier is immutable. Create a new account instead, then delete the old one.
The agent’s websocket closed abruptly (tab lost focus, network drop). They appear offline to the router until they refresh or re‑login.