Documentation

This guide will help you provide Grace with any information she might need.

Dial AI

Monitor and evaluate AI agent interactions with customers

Monitor and manage active customer conversations in real time

View and analyze conversation metrics and performance over time

Understand the foundational concepts for creating and managing AI conversation flows on our platform

Create, manage, and test AI conversation flows

Step-by-step guide to creating and configuring your first AI agent flow

Learn how to design effective instructions for Grace

Test and validate AI agent flows to ensure they function as expected

Setup and manage points of contact for AI agent interactions

Setup and manage voices for your AI agent

Setup and manage outbound campaigns for your AI agent