Skip to main content
Learn how to set when the AI agent answers, and how to plan your team around it. Watch the videos in order or jump to the one you need. The handbook covers the same ground step by step, with screenshots.

​
Videos

2 short videos, about 7 minutes in all. Every video has captions.

Set the AI agent's hours and holidays · 4:00

Plan workforce coverage around the AI agent · 3:10

​
Handbook

Read the Agent handbook here, open it in a new tab, or download it to keep.

Training hub

Every training video and handbook, for every part of the platform, in one place.

Agent docs

The reference pages for this part of the platform.