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Learn the day-to-day monitoring views at your own pace. Watch the videos in order or jump to the one you need. The handbook covers the same ground step by step, with screenshots.

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Videos

5 short videos, about 17 minutes in all. Every video has captions.

Dashboards and scheduled reports · 4:19

Reviewing a conversation · 3:39

Live View · 3:05

Work your Inbox · 3:17

Posting an outage · 2:40

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Handbook

Read the Monitoring handbook here, open it in a new tab, or download it to keep.

Training hub

Every training video and handbook, for every part of the platform, in one place.

Monitoring docs

The reference pages for this part of the platform.